Description
Description
Guide clients through change with adoption plans people can follow and communication that earns trust. You will define target behaviors, success metrics, and a cadence that respects fatigue. A sequencing kit covers pilots, soft launch, and general availability with clear entry/exit criteria. We provide FAQ packs, message calendars, and channel matrices that keep teams aligned without spam. You will map risks to mitigations and create feedback loops that convert complaints into design inputs. A short module on training shows how to build micro‑lessons that stick and how to support managers as local champions. You will practice writing progress notes that explain the delta since last update and what happens next. Templates include retro formats that capture learning without blame and feed the next phase. Case studies demonstrate change efforts in product, process, and policy environments. By the end, your advisory will feel humane, structured, and anchored in measurable outcomes.
Format
Adoption playbook, message calendar, FAQ library, training micro‑lesson templates, retro worksheets
Duration
3 hours self‑paced
What You’ll Learn
– Behavior‑level outcomes
– Pilot/launch sequencing
– Channel planning
– Feedback loops
– Manager enablement
– Learning‑focused retros
Target Audience
Consultants, HRBPs, and program leads guiding change initiatives
Playbook + calendars + FAQs + lesson templates + worksheets
3 hours
– Outcomes
– Sequencing
– Channels
– Feedback
– Enablement
– Retros
Consultants, HRBPs, program leads
English